FAQs

A. General

Where is your shop located?
We don’t have a physical shop. We operate online.

Which areas do you serve?
We ship the whole of Malaysia.

What kind of products do you offer?
We offer organic and natural food products in various categories such as unrefined sea salt, tea, herbs & spices, ferments & organic coffee. We are constantly expanding our product lines, so do follow our social media or newsletter.

B. Shipping

How do we collect our order?
You can choose either courier shipping or pickup in Klang. Please refer to fulfillment & delivery for the details.

What is the shipping fee for courier shipping?
Kindly refer to fulfillment & delivery.

Do you ship international?
Sure do. Please drop us an email for a quote.

C. Green initiatives

Do you practice environmental sustainability in your business?
Yes, we do. We actively implement green steps in our shipping packaging. We use boxes, paper & recycled materials. On the administrative side, we opt for softcopy documents whenever possible.

Please email or WhatsApp us if you have further questions.