FAQs

General

What areas do you serve?
We serve Klang Valley (Klang, Setia Alam, Shah Alam, Subang, PJ, KL) and we provide delivery to the rest of Malaysia.

Where is your shop located?
We’re a small food business operating from home and does not have a physical shop.

Product

What kind of food do you offer?
We offer handmade cookies, banana loaf and spice mix. We plan to expand our menu in the coming future. Stay tuned!

Is there a minimum order?
There is no minimum order. We serve every order whether it’s small or big.

Why should I choose and buy your product?
We put love, respect and care into our ingredients, production steps and the final product. Food made with love is so important. Why? Imagine if one cooks/bakes while in a bad mood or has negative thoughts, the food will not be delicious even if it uses premium ingredients and made by a skilled chef/baker. I’m sure you’ve encountered this scenario before.

What makes your offerings unique compared to other similar providers?
Although our product list is small, they are unique (examples: salted egg and speculaas) and are tested many times to ensure they pass our taste test and standard. We prioritize using ingredients that are as natural, real, organic (some) and less processed as possible. We don’t add harmful chemicals to our product. That means no artificial preservatives, artificial flavorings, artificial colorings and additives are added. Refer to our standard.

I can get this cheaper elsewhere. Why should I buy this from you at this price?
We take pride in producing honest good food using good quality ingredients, developed by our passion and love for all things good. I’m sure all this will translate into delicious food that speaks to you.

Why does your salted egg cookies lack salted egg taste?
Salted eggs, when eaten ala steamed/boiled/stir-fry, will have different flavor profiles compared to when using it as baked cookies. We don’t skim on the salted eggs and use quite a few to make our salted egg cookies.

Do you accept product customization?
I’m afraid no.

Pickup, Shipping & Delivery

How do we collect our orders? Do you deliver or ship and what are the fees?
We offer pickup, door-to-door delivery and shipping. Our pickup location is at Teluk Pulai, Klang.

For door-to-door delivery to selected Klang Valley areas, the fee is as low as RM6, and the maximum is RM21. We deliver to you free of charge within 5km from our location. We ship all over Malaysia using courier service. Shipping fee is based on the final total weight of product + packaging. Exception for salted egg cookies which is fragile and only available for pickup and door-to-door delivery.

Do you ship international?
We can, however, the shipping fee is expensive. If you still want to try our product, drop us a message for a quote.

Can I send your product as a gift?
Sure! We will make a personalized printed note for your giftee according to your message.

Green initiatives

Do you practice environmentally sustainable steps in your business?
Yes, we do. We’re taking several small steps towards a greener future. Read more about it here.

Can I bring my own containers when collecting the orders?
A big YES! We are happy to use the containers you provide. We always encourage our customers to bring their own containers to collect their goodies. More information here.

Do you have more questions? Email us.